PRIVACY POLICY

Last updated: 12/02/2025

At The Bespoke Perfumer (“we,” “us,” or “our”), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains what information we collect, how it is used, and the choices you have regarding your data.

By accessing our website or purchasing our services—including the Bespoke Perfume Creation service—you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly:

• Name, email address, phone number, and mailing address

• Payment information (processed securely by third-party providers—we do not store full payment details)

• Responses to consultations or bespoke perfumery questionnaires

• Allergy or sensitivity information (voluntarily disclosed)

• Communications with us (email, contact forms, etc.)

Information collected automatically:

• IP address and general location data

• Browser type and device information

• Website usage details and analytics
  (via cookies or similar technologies)

We do not knowingly collect personal information from children under 13.

2. How We Use Your Information

We use your information to:

• Provide and customize our services

• Create and ship your bespoke perfume

• Respond to inquiries and provide client support

• Process payments and orders

• Improve website performance

• Send updates, confirmations, or essential service notifications

• Maintain internal records for formulation and refill purposes

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We only share your information in the following limited circumstances:

• Shipping carriers (for mailing samples and finished perfumes)

• Payment processors (to securely process transactions)

• Service providers (such as website hosting or analytics tools)

• Legal requirements, if disclosure is necessary to comply with law, protect safety, or prevent fraud

All third-party partners are required to protect your data and use it solely for the purpose provided.

4. Cookies & Analytics

We use basic analytics and cookies to understand how visitors use our website, improve performance, and enhance your browsing experience.
You may disable cookies through your browser settings, though some features may not function fully.

5. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Maintain your bespoke formula on file

• Fulfill legal and accounting obligations

6. Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your personal data- not your bespoke formula

• Restrict or object to certain processing

• Opt out of marketing emails at any time

To make a request, contact us at thebespokeperfumer@gmail.com.

8. Outside Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last updated” date.
By continuing to use the site, you accept any updated terms.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:

thebespokeperfumer@gmail.com